We will send you confirmation of this to the email address you provide and call you to discuss specifics

It will depend on the document or service. We aim to respond to every query within 24 hours and periodically thereafter to discuss progress.

We encourage you to give us a call and our representatives will be more than happy to walk you through the website for the specific document or service you are looking for

Privacy is our utmost priority as such we ensure that once your matter is complete any original documentation will be return to you right away; if your documentation is held electronically on our database, we ensure it is removed within 12 months at the latest. Any data held externally on our internal hard drives will be wiped professionally within 12 months. We will never forward your details to any third parties unless we consult you first.

Yes, your service will be active for 3 months after non-use or non-response - if you no longer require the service please do let us know so we can destroy any data we hold on your behalf. if there will be any other exceptional circumstances that will prevent you for using your service for longer than 3 months please let one of our team know so we can keep the service active. When using your service it is your responsibility to regularly log into your area for updates, we aim to respond to any information received from you within 24 hours.